Questions we get a lot.

Pehredar is a security guard management platform built specifically for security agencies. It replaces the patchwork of spreadsheets, WhatsApp groups, and disconnected software that most agencies rely on. The platform covers live GPS tracking, GPS-verified attendance, shift scheduling, leave management, incident reporting, payroll with statutory deductions, site inspections, client billing, and digital guard onboarding — all in one system.

It's built for agency owners, operations managers, and HR teams who need to manage guards across multiple client sites simultaneously.

General HR tools are built for office workers — they assume a desk, a browser, and a fixed location. Pehredar is built for the field. Attendance requires a GPS coordinate within the site geofence and a live selfie. The live tracking module streams guard locations over a socket, not a polling interval. The payroll module applies PF, ESI, and Professional Tax automatically.

Every feature is designed around how security operations actually work — shifts that cross midnight, guards deployed across multiple sites, clients who need GST invoices, statutory compliance that varies by salary band.

Yes. Guards use a mobile app for everything — clock-ins, clock-outs, leave requests, incident reports, and inspections. The app guides them through every action step by step, so there's no training overhead. The app also handles onboarding: new guards complete their form, sign it, and take the identity selfie all from their phone.

Access is controlled by a custom role and permission matrix that you define. Every role specifies exactly which pages are accessible and which UI components are visible. An operations manager can be restricted to their own sites. A billing manager can have access to invoices but not attendance data.

All sensitive overrides — attendance corrections, onboarding approvals, payroll adjustments — are logged with the reviewer's name and a timestamp. Nothing is silently changed.

It's very difficult. Each clock-in requires three things simultaneously: the guard's GPS coordinate must be within the configured geofence of the site, a live selfie must be taken, and that selfie is compared against the guard's stored profile photo. All three checks must pass for the record to be accepted. If a guard tries to clock in from outside the geofence, the app rejects it. If the selfie doesn't match, the admin is flagged.

The live tracking module watches for signals that indicate GPS is being faked — mock location apps, VPNs changing location, location permission being toggled off and back on, or coordinates that jump in physically impossible ways. When any of these are detected, an alert fires in the dashboard immediately, showing the guard name, site, and the nature of the suspected spoof.

At the end of your payroll cycle, you trigger a payroll run for your chosen date range. Pehredar pulls all the verified attendance records for that period — only records that passed the GPS and selfie check count. It then applies your configured statutory deductions: PF (Provident Fund) at 12% of basic or the statutory ceiling, ESI (Employee State Insurance) at 0.75% employee and 3.25% employer share for eligible salary bands, and Professional Tax based on the salary slabs defined in your settings.

The result is a complete payroll run with gross pay, all deductions itemised, and net take-home for each guard. You review, make any manual overrides with notes, and finalise. Payslips are generated per guard and downloadable.

It means invoices are generated in a format that satisfies Indian GST requirements — with your GSTIN, the client's GSTIN, the applicable GST rate (CGST + SGST or IGST), and the correct HSN/SAC code for security services. Line items are pulled automatically from the sites and shifts for the billing period, so there's no manual entry of services rendered. The invoice is exportable as a PDF and can be shared directly with the client.

Yes. Each site has its own billing rate configuration — rate per guard per day, rate per guard per shift, or a flat monthly retainer. When you generate an invoice for a client, Pehredar uses the rates from each of their sites and the shift records for that billing period to calculate the line items automatically.

Yes. The live tracking map shows all deployed guards across all your client sites simultaneously. You can filter by site, by client, or view everything at once. Each guard appears as a pin with their name, and you can click any pin to see their shift details, last clock-in time, and current deployment.

You create inspection checklists in the admin panel — these can be site inspections, patrol route checks, safety compliance audits, or any custom checklist you need. Each checklist item can be a yes/no check, a photo upload, or a text note.

When a guard runs an inspection, the app first verifies their GPS is within the site geofence. Once verified, they go through the checklist item by item, attaching photos where required. The completed inspection is stored against the site and date, and can be exported as a PDF or Excel report with a single click.

The guard submits a leave request through their mobile app — specifying leave type (casual or sick), date range, and an optional note. The request appears in the admin dashboard for the designated manager to approve or reject. If approved, the leave dates are excluded from attendance-required days in the payroll run, so the guard is not marked absent for those days.

You can add any individual as a guard in Pehredar regardless of their employment arrangement. Sub-contractors go through the same onboarding — form, e-signature, and selfie match — and are subject to the same attendance verification and tracking as your direct employees. Payroll rules can be configured separately for different guard types.

Most agencies are fully configured within a day. The typical sequence is: add clients and sites (30 minutes), configure roles and permissions (20 minutes), and run the first batch of guard onboarding (15 minutes per guard, most of which the guard does themselves on their phone). The first live tracking feed and attendance records come in as soon as guards start their first shift.

No. The admin panel is built around the language and workflow of security operations — not software. Guards have no learning curve because the mobile app guides them through every action. There's no API integration required, no server to manage, and no software to install beyond the mobile app.

The platform is designed to be self-explanatory for both admins and guards. In-app guidance covers every feature. If you need help, contact support and you will get a response from someone who understands security agency operations — not a generic help desk.